We guarantee our products for a lifetime against any defects in materials or workmanship. In the unlikely event that there is an issue with your product at any point in the future, we will replace it free of charge.
To request a replacement, please email support@zno.com with the following information:
1) Name of the account holder
2) Order number
3) Name of the project or product
4) A brief description of the issue
5) Photos of the product that demonstrate the issue
Pictures are required to begin the replacement process. After reviewing the images, we will be happy to work with you on a resolution.
For more information, please call 1-888-966-9539.