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  2. Ordering, Billing & Shipping

Ordering, Billing & Shipping

How To Order

  • What is the process in creating a photobook?
  • How do I get started on my project?
  • What types of image files do you accept?
  • What resolution should my images be?
  • Can I add more than one item to my order?
  • Help! My Order Won't Open!
See all 18 articles

Shipping

  • How to change my shipping address?
  • Did my order ship? What is my tracking number?
  • How much does shipping cost?
  • What is your turnaround time?
  • Where do you ship to?
  • What shipping partners does Zno use?
See all 7 articles

Billing

  • Return & Refund Policy
  • Where do I enter my coupon code?
  • What is the status of my refund?
  • Is my payment information secure with your site?
  • What payment methods do you accept?

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