Logo
  1. Zno Support
  2. Ordering, Billing & Shipping

Ordering, Billing & Shipping

How To Order

  • Help! The embellishment I want isn't showing up in my options!
  • How do I add more than one item to my cart?
  • Help! My Saved Project Shows a Blank Screen When I Try to Open it.
  • What is the process in creating a photobook?
  • How do I get started on my project?
  • What types of image files do you accept?
See all 24 articles

Shipping

  • Help! Only one part of my order was delivered! Where's the rest?
  • Mother's Day 2024 Shipping Cutoff Dates
  • How to change my shipping address?
  • Did my order ship? What is my tracking number?
  • Help! My order says 'Shipped' but tracking number isn't working!
  • How much does shipping cost?
See all 10 articles

Billing

  • How do I find my Zno purchases for the past year for tax purposes?
  • Help! I get a 2044 Error Every Time I Try to Run My Card!
  • Return & Refund Policy
  • Where do I enter my coupon code?
  • What is the status of my refund?
  • Is my payment information secure with your site?
See all 8 articles

© 2012-2024 Zno Inc. All rights reserved