Once an order is submitted to us, we cannot make changes to it. We cannot add new items, change the quantity, or cancel an item in the order. If you forgot to include something like a box or would like to add another item, you have to submit a new order.
Articles in this section
- Help! I need to change my order!
- Help! I need to change my shipping address on my order!
- Help! I want to add something to my order!
- Help! I am unhappy with the order I received!
- Where is my order?
- How can I cancel my order?
- How can I review an order?
- How can I get a pdf invoice for my order?
- How to reorder my project?
- Can I download my photobook or save as a PDF file?